FAQs & Troubleshooting
Directory & User Management
Certified Payroll Compliance, WH-347, and Massachusetts Forms
- Understanding the Davis-Bacon Fact Sheets #66–66E: A Summary of Key Compliance Requirements
- What to Do If a Worker Classification Is Missing from the Wage Determination (and How to Check SAM.gov)
- Official Instructions: How to Complete the WH-347 Certified Payroll Form
- Guidelines for Filling Out the Massachusetts Weekly Certified Payroll Form
Updating your Account Information
Trouble Logging in and Accessing your Account
- Trouble Logging In: Can't Log In, Not Receiving Your Invitation, Account Verification, or Password Reset Email Issues
- How to Register and Log In Once You’ve Received Your Personal Kaster Invitation Email
- Profile & Account Administration (Manage Password, One-Time Passcode, Account Verification)
- Blank screens and trouble loading Kaster